How your information is handled.

What you send us.

The patient intake form was closed on 20 August 2026 and is described below in the past tense. One thing now sends information from this site to the practice: the consultation request. There is a second form on the consultation page, but it is not a separate route — it asks which consultation you want and for your name, email and phone, and on send it hands those straight to the consultation request described below and submits it. Nothing is stored on the way through, and no card details are taken anywhere on this site.

The consultation request

This is the panel that opens when you choose Request anywhere on the site. It asks for:

• Your first and last name. Required.
• Your phone number. Required. It is where the reply comes, and it is the only channel most people leave.
• What you would like changed, in your own words. Optional, and it may include what you want to say about your own teeth.
• A rough amount you would plan to put toward treatment to begin with, chosen from bands rather than typed. Optional, with “rather not say” as a real answer. It is asked so the practice knows which monthly payment plan to have ready before it calls; it is not a price and it changes nothing about your consultation.
• Your email address. Optional, behind a line you have to open.
• Your city and state. Optional, and behind the same line. Not your street address — the consultation request does not ask for one, and the practice does not need one to call you back. It is asked because the virtual consultation is only offered to patients outside Georgia or more than two hours from Atlanta.
• If you started from the consultation page, which of the two consultations you chose. That page asks it; the panel does not ask it anywhere else, because whether a virtual consultation is open to you depends on how far away you are, and that is the practice's call rather than yours.

The patient intake form — closed

The online intake form was taken down on 20 August 2026 and no longer accepts submissions. It is being rebuilt on a system that stores a medical history under an agreement written for health information, keeps it encrypted, and can delete it on request. Until then, please call the practice on (770) 955‑0550 and we will take your details with you.

If you sent an intake through this page before that date, it reached the practice by email and is in your file. To ask for a copy of what you sent, a correction, or its deletion, call the practice or write to the address at the foot of this page.

While it was open, the form asked for:

• Your full legal name, and a preferred name if you use one.
• Your date of birth.
• Your phone number and your email address.
• Your full home address.
• An emergency contact: that person's name, their relationship to you, and their phone number.
• Your medical history — current medications, allergies, conditions that matter for dental treatment, and any past reaction to a dental anaesthetic.
• Your dental history — your last visit, what brings you in, grinding or clenching, sensitivity, previous cosmetic work, and how you feel about treatment.
• Where you heard about Frenchy Smiles, if you care to say.
• Your consent, and your name typed as a signature.

The emergency contact is asked for so the practice can reach someone you have chosen if you are unwell during a visit, or if something goes wrong under sedation. That person is not the one filling in the form, and they have given nothing to this site themselves, so please tell them their name and number have been passed on.

The medical and dental answers are health information. Dr. Dave asks for them because he needs them to treat you safely and to plan the work properly. Your date of birth confirms you are an adult; the practice treats adult patients only.

Neither form asks for a card number, and this website does not take payment.

Why we ask.

Three reasons, and no others:

• To answer your enquiry and arrange your consultation.
• To plan your treatment and carry it out safely.
• To contact you about your care, before your visit and after it.

What you send is used for your care and for the conversation around it. It is not used for advertising, and it is not used to build an audience for anyone to market to.

Where it goes.

Submissions reach the practice directly. In detail:

The consultation request

• Your browser sends the request straight to the practice's own system. It does not pass through this website, and this website keeps no copy of it. There is one destination and no others.
• That system runs on Amazon Web Services, under a written agreement of the kind health information requires, and it is operated for the practice by LockPoint Growth — who are under the same kind of agreement with the practice. Both are in place.
• Your phone number, your email address and what you write about your smile are encrypted before they are stored, each with a key held in the practice's own system and used nowhere else. They cannot be read from a list, a report or a backup without that key. Two things are deliberately not encrypted, because a receptionist has to be able to see who is next without unlocking anybody's details: your first name with the initial of your surname, and your city and state if you gave them. Your full surname is never stored in a readable form at all.
• Opening your contact details is recorded. The list the front office works from shows a first name and an initial and nothing else — no number, no email, not a word of what you wrote. Someone has to open your record for any of that to appear, and the first time each person does, the system writes down who they were and when. That record cannot be edited or deleted.
• The request also carries two ordinary technical details: a shortened form of your internet address — the first three parts of it, enough to stop a machine sending thousands of fake requests and not enough to identify a household — and the name and version of your browser. The practice's gateway separately keeps your full internet address in its own access log for a year, inside the same protected environment, so that a request that goes missing can be traced. Neither is used to build a profile of you or shared with anyone.
• The request no longer goes to the practice's Google Form, and it is no longer emailed. Both of those carried what you wrote to companies without an agreement covering health information. The Google form was the practice's older way of taking enquiries and is being retired; responses already collected in it stay with the practice.
• This website's server keeps no record of your request at all — no database, no log line, no copy. It has nothing to keep, because your browser never sends the request here.
• The practice is told a request arrived, and told nothing else. The message that goes to the office says only that a new consultation request has come in and to sign in and read it. It carries no name, no number, no location, and none of what you wrote — because ordinary email leaves the protected environment the moment it is delivered, and the least it can safely say is nothing.
• If it cannot take your request, it says so. There is no circumstance in which this form shows you a confirmation for a request that did not go through. If something fails, you are told, and the practice's telephone number is put on the screen.

The patient intake form — closed

This form no longer accepts submissions. While it was open, this is what happened to what you sent, and it is why the form was closed:

• Your browser posted the intake to this website's own endpoint. It was never sent to the practice's Google Form — a medical history has no place in a lead sheet.
• The endpoint emailed the whole intake to the practice, delivered by Resend. That email held every answer you gave — your medical and dental history, your address, your date of birth and your emergency contact's details — and it replied straight back to your email address.
• Resend is not covered by an agreement of the kind health information requires. That is the reason the form is closed. It is being rebuilt so that a medical history is carried and stored only by services under such an agreement.
• The endpoint also wrote a short line about the submission into the website's server log. That line held your name, email address, phone number, where you heard about the practice, and the fact that you consented. Your medical and dental answers, your home address, your date of birth and your emergency contact's details were deliberately kept out of it.
• Nothing from the intake form went into the stored record described above, and no portal on this site displayed it. The email was the only copy this website made, which is why the practice was asked to file it into your patient record on arrival — and why a deletion request has to be made to the practice directly.

The website itself

These pages are hosted by Vercel, which serves the files that make up this site and nothing else — it does not receive, process or store what you type into the form. The typefaces are served from this site itself, not from a font service, so no third party sees your browser ask for them. The site runs no analytics and no advertising trackers.

Who sees it.

Dr. Dave and the front office at Frenchy Smiles. Beyond the practice, two companies are involved and both are under a written agreement covering health information: LockPoint Growth, which built and runs the practice's system, and Amazon Web Services, which provides the computers it runs on. Nobody else. Vercel serves these pages but never receives what you send. Financing applications you start from the financing page are handled by those lenders under their own privacy notices.

Your information is not sold. It is not rented, traded or passed to advertisers, and it is not used to target ads to you. The practice will share it outside that circle only where the law requires it, or where it is needed to arrange the care you have asked for.

How long it is kept.

Your information is kept for as long as it is needed to provide your care and to meet the record-keeping obligations that apply to a dental practice. An enquiry that never becomes treatment is kept while the practice may still respond to it.

This website itself keeps no store of consultation requests. An earlier version of this page described a 500-record limit on a database held by this site; there is no such store, and requests now go straight to the practice's own system.

Your consultation request is kept in the practice's own system, where it can be found, corrected, or deleted on request — which is the point of the change, and something the old arrangement could not do: an enquiry that exists only as an email in an inbox cannot reliably be found again, and cannot be deleted at all. The record of who opened your details is the one thing that is never deleted, even when the details themselves are: it exists to answer the question “who saw this?”, and a log that can be erased cannot answer it.

Copies the practice already holds — enquiries collected through its older Google form, emails in the office inbox, and your patient record — are the practice's own records. No fixed number of years is stated here, because the practice has not set one. Records connected to dental treatment are kept for the periods that apply to a practice in Georgia. When the practice sets its own period for the rest, this page will say so.

What you can ask for.

About the information you submitted through this site, you can ask the practice to:

• Send you a copy of it.
• Correct anything that is wrong.
• Delete it.

Contact the practice using the details below and say which of the three you would like. Some records connected to dental treatment have to be retained for a period, so deletion may not be possible for all of them. Where that applies, the practice will tell you what is being kept and why.

The same three apply if a patient named you as their emergency contact on the intake form. You never used this site, and your name, your relationship to that patient and your phone number were given by somebody else. Contact the practice the same way and it will tell you what it holds about you, correct it, or remove it.

Adults only.

Frenchy Smiles treats adult patients. The practice does not knowingly collect information from children, and neither form on this site is intended for them. If you believe a child has sent information through this site, contact the practice and it will be removed.

How to reach us.

For anything on this page — a question, a copy, a correction, a deletion — call the practice, write to it, or message it on Instagram.

Changes to this notice

If the way the practice handles your information changes, this page changes with it, and the date below changes too.

Last updated 23 August 2026